Apply Online for ComDirect Account – Detailed Instructions

Last Checked :

One of the best online banks in Germany, ComDirect offers a free bank account with free VISA card and free worldwide cash withdrawal. In addition, for new customers, the bank gives a joining bonus of €150 . For more information about ComDirect checking account, click here.

How to Open a ComDirect Bank Account?

Below is a step by step instruction guide to open a Comdirect current account online with an English translation and detailed screenshots.

  1. Open the online application process

    Open the online application form the Comdirect Website and then click on the button “Jetzt Girokonto eröffnen”  highlighted below.

  2. Select type of Bank account

    Check if the bank account is for personal use (Yes/No)

    Check if you want to open with a single account holder or a joint account?

  3. Enter your personal details

    Provide your personal details such as name, date of birth, Nationality etc as seen below.

  4. Provide you Address and Contact Details

    Provide your Registered address in Germany (Switzerland or Austria). If you reside in other countries, you cannot open the account online.

    If you have moved recently to a new address (less than 2 years), you will also have to provide your previous address.

  5. Provide your Employment details

    Select your employment status from the drop-down list, some are:
    – Angestellte/r (Employee)
    – Selbständige/r (Self Employed)
    – Studente/n (student)
    – Hausfrau/mann (Housewife/ Stay-at-home Dad)

    Select the Industry you work in.

    Select your Job title

    Enter since when you have been employed

  6. Select your Extras (Free Credit Card)

    If you want a free credit card, check the box. In such a case you need to provide your monthly net income (after-tax income) for approval.

    Warning: If you are new to Germany, do not apply for this as you might be refused a bank account.

    You can also select if you want a Wechselgeld-Sparen (Small Change savings), so your card payments are rounded off to the nearest euro and the extra change is directly deposited into a saving account.

  7. Select if you want an Overdraft facility

    This allows you to make a withdrawal from your bank even if you do not have enough balance left in your account. Overdraft incurs higher interest charges which will be incurred each month.

    In this case, you need to provide the draft limit, your monthly income and details of your Employer.

    Warning: If you are new to Germany and do not have a good credit rating, avoid this while applying for a bank account. If you request for an overdraft facility without a good credit rating, your bank account will be rejected.

  8. Select if you want a Free Depot Account (Securities account)

    You can apply for a securities deposit account if you are interested in buying shares or funds or other securities transaction. You can read more about Investing in Germany.

    If you are unsure, select option E to start (which are ETF’s). You can change, add others after you open the account.

    This is a free account so you do not have any obligation to use it even if you open it.

    If you are new to trading then you can ignore it, but sometimes it helps to also apply for this free securities trading account since banks usually give higher preference to customers (lower chances of refusal) who opening bank accounts which also include a securities trading account.

  9. Declarations

    Check the appropriate boxes declaring that you read the terms and conditions and that you will not use the account for money laundering purposes. 

    You are also provided with opt-ins to subscribe for Email marketing or telephone marketing.

    Once you are complete, select “Weiter

  10. Verify the details

    Check if the details you entered are correct. If not, go back (Zurück) and change the required details.

    If you need to make any corrections, click on “Bearbeiten” (highlighted below) and make appropriate corrections. After correcting, select Änderung speichern to save the corrections.

  11. Submit your application

    If all the details are correct click Weiter (Next )to submit the application and generate the filled-up PDF-application.

  12. Print the Application

    Download the completed application form and print them.

    If you were unable to print it, you can also request the completed application form to be sent by post.

    You will need a printed copy of your application to verify your identity using PostIdent.

  13. Verify your Identity

    You can verify your identity using either PostIdent or VideoIdent depending on your nationality.


    Go to any nearest DeutschePost post office or Postbank Center.

    To find out the centre which is closest to you, click Postoffice Finder.  Type in the city, postal code or the name of the street and under the option “alle speziellem service” select the option for “PostIdent“. You will be shown on the map the Postoffice branches closest to you.

    Take along the following documents with you:
    – Printed Application form (as generated) – Specially the PostIdent coupon on Page 5
    – Passport & Resident permit/Visa (Non-German) or Germany Passport or German ID card (German)
    – Address registration document

    Sign the application form in front of the Clerk at Postoffice. He will check the details on the application form with the details on the details on your passport and verify the signature. Then the clerk at the post office will send the application form to the required address free of charge.


    This is a new verification method provided by Comdirect where you can confirm your identity through video telephony. However, it is currently only available for holders of identity documents which is in German. That is passports from German-speaking countries (Germany, Austria, Switzerland, Liechtenstein and Luxembourg).

49 thoughts on “Apply Online for ComDirect Account – Detailed Instructions”

    • Hello!
      My name is Hristo Panchev and I work as a notary with the area of action of District Court of Pazardzhik, Bulgaria. I am registered as a Notary at the Notatry chamber-Sofia in Republic of Bulgaria under №070. Since KOMDIRECT BANK provides the best opportunities and conditions for buying shares from various stock exchanges, I want to open a Free Depot Account (Securities account). I would be grateful if you help me to open the account.
      With respect,
      Hristo Panchev

  1. Hello there
    I live in united states just want to know is there any way to open bank account from outside germany? I live in usa. Thank u so much

  2. Firstly, thank you for this awesome resource. It was an incredible help when comparing and applying for an account today, fingers crossed my application is approved!
    One thing I did get stuck on was the zip code. It kept asking me for a 5 digit zip code, however my previous addresses from the UK and Australia are 6 and 4 respectively. I ended up adding a 0 in the middle of my Australian zip code (it wouldn’t accept it at the start or end!) I don’t know if there will be any repercussions from this though… Maybe you could investigate/suggest what to do about international zip codes? or not… 🙂

    • Hi SJ, Thank you for your comment.
      If you noticed, the postal code in the previous address is not a mandatory field. So I suppose it can be ignored if your previous address was outside Germany, Austria or Switzerland.

    • You’ve probably solved the problem by now, but here’s the solution in case anyone else is wondering-

      I called them up and they told me they are aware of the issue. Simply enter that you have been at this address for 2 years (even though it’s not true), and when you print out the form, change it by hand and enter your previous address.

  3. Hi
    I applied for COMDIRECT visa card and checked “Overdraft Facility”.
    The requested amount has been approved by the bank along with interest rate which will be deducted as per your explanation.
    Now, the doubt i have is, if i do not use this credit amount, then also, do i have to pay the interest ?

    • Hi Sankalp,

      The overdraft is for the bank account, the Visa Credit card comes free with the bank account.

      The interest will only be used if you go into the negative (i.e, use the overdraft). The overdraft is the amount how much your account is allowed to go into the negative. That is, if your account does not have any money, you can still use the account till a certain limit.
      So if you have an overdraft limit of €500 approved, you can make payments till you account goes to a balance -€500. Only when it goes to the negetive, the interest is charged on the amount you overused.

      This is useful if you are living paycheck to paycheck, so that even if there is a delay in your paycheck, your standing orders for rent or telephone payment does not get refused by the bank for not having enough balance.

      Although it is useful, it is recommended not to use it, or even apply for it, unless you think it is necessary. It will affect your credit score since it is like an open option to take a loan at anytime. But don’t worry if you have already got it approved, just do not use it so your score will not be affected.

  4. Hi, just applied for this account. Quick question, I didn’t check the free visa card, being that I don’t want a credit card, just an atm card. Will I stil receive this or should I have added the Kostenlose Visa Karte?

    • Yes, an ATM card called “Girocard” with the V-Pay function always comes free with the account. So you will receive it. The Visa card is an additional feature, so you will have to apply for it.

      FYI : Since it has V-Pay, it is similar to an EC-Card which will let you use it for purchases at shops in Germany. The free Girocard can also be used at all ATMs of Cashgroup (i.e. Commerzbank, Deutsche Bank, HypoVereinsbank and Postbank). But unlike the VISA card, you cannot use it in other ATM’s.

  5. Is it really necessary to have :
    • Resident permit/Visa (Non-German)
    •Address registration document

    I ‘ve applied for German Visa week ago. It will be ready on 09.10.2015. I have a right to be in Germany legally with Polish residence permit card.

    So, is it possible to present Polish residence permit card during registration of bank account?

    Otherwise, I do not have so much time to wait for all such things, as bank account and so on.

    • Since postIdent happens at the postoffice clerks and not by bank employees, they can vary at times.

      Sometimes, they ask for nothing other than your passport. Sometimes they ask for more documents. If they do, then also show your Polish Residence permit (Schengen Visa).

      Also, a letter from the Auslanderbüro which says your Visa will be ready by 9.10 is also a good document to show them. Good luck.

  6. Wow!! Sounds like a great option for me, this Comdirect! (i.e. Subsidiary of Commerzbank)

    My situation is this: I already have an opened account with Commerzbank. I realised that I don’t need the ‘brick&mortar’ situation anymore AND I certainly don’t want to pay those monthly fees anymore!!!! (Horrible!!). Therefore, I want t proceed with this new Internet banking system.

    Do you know if there a co-relation among both Commerzbank and Comdirect in that could present a problem while making the switch? Or maybe they are in practise two complete independent entities of each other?

    Also, what would be the best way to transfer the funds?

    Thanks for the ideas! 😉

    • Hi Martin. There would be no problem in making the switch to Comdirect and they are two different entities for all legal purposes. They do share some services, such as cash deposit. You can deposit cash in any of the Commerzbank cash machines into your Comdirect account, but that is only advantageous for you.

      Although Commerzbank is recommended, since you do find the need for a branch, you can switch to ComDirect to save on the fees. BTW, there should be no fees if you deposit more than €1200 in Commerzbank.

      Just complete the application for ComDirect as stated in the article. Once you have opened the new account, you can use the “Kontowechselservice” (Account transfer service) of Comdirect to also change the standing orders to the new account.

      Best way to transfer funds from the old Commerzbank account to new Comdirect account is the normal SEPA transfer. Since both are German bank accounts, as long as you do an internet transfer from your Commerzbank online portal, it should be free of cost.

      It should sound obvious, but do not close your previous account for a couple of months till everything is sorted out with your new account.

      • Dear Admin,

        Thank you so much for your kind advice. I will open the new account and hold on to the other for a bit more time of safety. (i have to monitor the one monthly extracted Vodafone bill and that’s all).

        Exactly, I never use the Branch (it’s a thing of the past for me), therefore it is useless to pay over 10€/month because I do not have a fixed input monthly as my income comes in lump sums randomly through the year. (i.e. I could physically take out 1200€ and physically deposit it back into the account every month, but this is tedious to always remember and i am not always in the country for some months out of the year). However, i find the cash machines for notes and coins deposit a HUGE advantage in my case.

        Thanks again!

        • Dear Admin,

          I proceeded with opening a .comdirect account today. However, two things caught my attention:

          1. Will this new account enable me to transfer my existing Vodafone monthly payments (for example)?

          2. In the question for how much credit limit for the Visa credit card, would 250€ be sufficient for someone who is Haussmann? or is there a better number to input? Perhaps they will automatically reject the Visa card option altogether or stipulate their own credit limit.


          • Sorry for the delay in replying.

            1. Yes, you can transfer any monthly payment to your new account. They also have a service call KontoWechsel where you can do it once you open the account. Otherwise, a simple letter (mandate) to Vodaphone with with details on your new account will do the trick.

            2. It depends on your credit score also. In case they do not think it is enough, they might refuse your VISA card, but still open the bank account.

      • Is it free if
        A) I deposit 1200 EUR monthly, or
        B) if my account balance is above 1200 EUR each month?

        My understanding is that it is (A), but banks in other countries, e.g. in the USA, are happy with (B), so I would like to double-check that.

  7. Thank you very much for this — it was bloody helpful for me.

    I have a quick question: I have to transfer money to my landlord. Can I do this with this ‘Giro’ account? If so, can I do this online (before or after receiving the ATM card)?

    Thanks a lot!

    • Yes, a Girokonto is the normal checking account though which you can make any payments or receive money.

      You do not need the ATM card for that. For online access you will need a Zuzangsnummer (Access Number) and online PIN (a 6 digit pin), both of which you will receive in a week once your account is open. You will then also need TAN numbers, which is also be sent to you in a week.

      You cannot make payments to your landlord using the Sparkonto (Fixed saving account) or the Tagesgeldkonto (Daily Saving account).

  8. Is it that normal that they take so long to give an answer back to the customer? I mean, I did the identity verification on 15.12.2015, no answer so far.

  9. Thanks for the guide! Sadly I get stuck during the postal code/city entry for my old address. I cannot put the letters which we use in there and only the numbers with an added 0 prompts a “please put in a valid postal code’ message 🙁

    • This post helped me as well, but I was also in a similar situation. I just filled “12345” as my old postal code and wrote the correct one in the column for ‘ort’. It worked just fine for me.
      I hope this helps.

    • Hi Bert, since the form is designed for German postal code number (5 digits), you cannot add alphabets on them. Dont worry, the previous address is important for previous German residents since the bank checks the credit worthiness of the applicant using your address through the SCHUFA database. If you just moved in from another country, then this is not possible, so they will not do the credit check.

      As Sai says, just enter normal numbers, it would be fine as it is usually ignored.

  10. Hi, yes you are right. Since 2016 comDirect has introduced charges for deposits more than a certain number of times per year.

    I will do some more research on it, but as far as I know, there are not many options which offer both, free bank account + free unlimited deposits. For example, Number26 is a free bank but allows upto €100 per month free deposit, HypoVereinsbank have coin machine but requires a monthly income of €1200 deposited.

  11. Dear admin,

    I am a foreigner with a German passport, but I never lived in Germany. I plan to move in a couple of months. Can I open a bank account without a local address?
    Do money transfers to/from other countries carry any special rates?
    Can you please clarify the main differences between number26 and ComDirect apart from the ones listed in the comparison table? I am really not sure which one to select.

    Thanks in advance,

    • I just saw that number26 do not offer schufa records which might be problematic when renting an apartment, no?
      Does comzdirect offer schufa records?

  12. Hello. I am a British citizen, tax resident in France and I have an apartment in Germany that I rent out, so I need a German bank account for this. I almost never go to Germany. I have had an account at the Commerzbank for some time now. I pay monthly charges and receive almost no interest. It would perhaps be better for me to change to Comdirect?? No problems not having a German address etc?? What sort of interest could I get? Thanks so much (perhaps I should have done this a long time ago)

  13. Hello, I am a British citizen, resident in France. I own an apartment in Germany that I rent out. I almost never go to Germany. I have had an account at Commerzbank for some time now (with monthly charges and no interest). thanks so much

  14. Hello i am a international student from Vanezuela, I have been admited in Franfurt University , in order to apply for a student visa I need to open a STUDENT BLOCKED ACCOUNT in Germany, please provide information (in english if possible) in order to proceed to open one, Fyi I do not live in Germany so all paper work (if possible) will have to be done remotedly.

    Adriana Paredes

  15. I just opened an account with Comdirect, and received the welcome pack and customer number nearly 2 weeks ago. But instead of sending me the PIN number to log in and activate my account, they sent me the PIN number for my girokarte which I don’t receive until my account is activated online! I can’t get any English help on the phone or online, I’m desperate as I need this account activated to give to my employer ASAP!!! I sent them a google-translated email explaining the situation, but still no reply.

    Do you have any advice??

  16. Sadly both the banks DKB and Comdirect rejected my application although all the provided information were correct. Both the banks have stated that we cannot disclose the reason.

    Quite perplexed, dont know what to do. Which will be the next option to apply.

    May be a question, after how many days have spent in Germany one can open a bank account with residence permit ?

    Although am working and living here.

    Any suggestions.

  17. Hi I recently have opened an account with Comdirect. Could you please tell me what is that Tagesgeld PLUS konto which comes with a separate IBAN?


  18. My spouse is a German citizen who has been living in the US for thirty years. She does not have current German indenty documents other than her passport. She is part of an estate (erbgemineshaft) and they are selling the family home and splitting the proceeds.

    1. Will she actually need a German bank account?
    2. How can she get an account without having a current address in Germany?
    3. Can the attorney who is settling the estate handle that for her?
    4. When she travels to Germany for the closing, can she open an account while she is there?

  19. Hi! Is the debit account of Comdirect able to receive money in other currencies? I need to receive USD and immediately convert them to euros. If they do accept other currencies, what are all the fees/costs?

    I had this problem with N26 because I couldn’t receive USD.


  20. Thanks for the great guide, but unfortunately you can’t do this unless you have a mobile number from Germany, austria or switzerland. Which I don’t yet.

  21. I am Gambian who wants to know if it would be possible to open an online bank account with comedirect. Furthermore, does comedirect has english speaking staff or english version of the app?

  22. Hi. I opened my account, went to the post, received the email with file attachments, but I have no pin number or password yet. How do I get it?

  23. Pingback: www comdirect online login com Sign In Online Info -
  24. Hi Admi, I I have completed my identity verification for CommDirect account on 11-Nov. And generally long does it take to receive my account number and debit card ? Please let me know if you have any information regarding this.


Leave a Comment